These Q&A are a general overview, please enquire at our centres for more information.
FeesHow do I pay my fees?
All KCA sites are CASH FREE for the protection of Staff and Children.
Payment options are only via direct debit, KCA use the services of Debit Success which will deduct funds from your nominated bank account/credit card each week between Thursday-Saturday depending on your financial institution.
Fees are to be paid at all times on a weekly basis during the term and in advance for vacation care. The Child Care Subsidy (CCS) is available to those eligible from Family Assistance Office.
How often do I receive a statement?
You will receive a weekly statement each Wednesday to your nominated email address.
Will my child/ren need to purchase the KidsConnect Australia T-Shirt?
Yes, only if your child/ren wish to attend excursion days during the vacation care and pupil free days.
Child Care Subsidy – CCS Overview
On 2 July 2018, KidsConnect Australia transitioned to the Government’s new Child Care Subsidy (CCS) funding arrangement.
CCS will be paid directly to KidsConnect Australia and we will pass this onto families as fee reductions. Families will pay KidsConnect Australia the difference between the subsidy and fee charged. Families will need to complete an assessment for CCS when (or before) each child starts attending care.
What is a CWA?
Under the Government’s new CCS funding arrangement, a Complying Written Arrangement (CWA) is an ongoing agreement between an Early Childhood Education Centre (ECEC) service provider and a Parent/Guardian, to provide care in return for fees. A CWA is required to access CCS funding. You can view the status of your CWA via your myGov account.
Why am I being charged full fees?
There are a number of reasons a family might be charged full fees:
- You have not started or fully completed your myGov assessment
- You have declined to accept your CWA in myGov
- Your household income is above $350 000 and are not entitled to CCS
I haven’t had an opportunity to complete the myGov assessment, will I be charged full fees?
Yes, you must complete your myGov assessment in order to access CCS entitlements. If you have an incomplete assessment, please ensure that you:
- Link your Centrelink account with your myGov account
- Provide the correct CRN & DOB for both you and your child.
- Ensure the correct parent/ guardian is the Account holder
My CWA has a Pending status, what do I need to do?
A CWA with a Pending Eligibility or Pending Confirmation status requires you to log on to your myGov account to complete your assessment. Once you have completed your assessment, CCS will be backdated to start of your CCS enrolment.
Until this is done, you will be charged full fees.
My CWA has a disputed status, what do I need to do?
KidsConnect Australia will resubmit your CWA and you will then need to confirm your details via your myGov account. However, until this is done you will be charged full fees.
My CWA has a rejected status, what do I need to do?
If you rejected your CWA in error, contact the service coordinator so we can resubmit the CWA. You will then need to confirm your details in your myGov account. Until this is done you will be charged full fees.