KidsConnect Australia operates vacation care in April, July and September/October, December as well as the last two weeks in January, we also operate on Staff Development Days (Pupil Free Days). New Kindy children are accepted from the January holiday period.
Our vacation care programs are filled with many activities, theme days as well as excursions and incursions and we collaborate with children and families for new ideas. The program that the children create will keep your child/ren entertained, whilst making new friendships and creating memories.
To find out about the fees & subsidies available for vacation care please contact your service.
Vacation Care FAQsIf we have attended KCA Vacation Care before, do we need to fill out the VC enrolment form again?
Yes. It is important for us to have any updated contact information and a current enrolment form to confirm booked days.
Can you hold a spot until an enrolment form is completed?
No. You must return the completed enrolment form. We will not hold a place for your child/ren without the booking form.
We have booked days for our child/ren however what we need has changed. Can we swap or cancel days?
Before Vacation Care has started, you can swap or cancel NON EXCURSION / INCURSION days, provided there is a spot available on the day you need. After Vacation Care has started, days may not be swapped or cancelled.
Can we make a booking during Vacation Care?
Yes, provided there are spots available. Please note that we may get fully booked on some days and a spot may not be guaranteed. Please do not expect to walk in on a day and have a place available.
Drop Off/ Pick UpWhat is the Dropping off and Picking up of Children Procedure
The Centre aims to provide a procedure for dropping off and picking up children which is clear and ensures the safety and wellbeing of the children in care. Parents are required to follow specific communication procedures to ensure appropriate care of their children is provided.
Parents/Guardian over the age of 18yrs must sign in/sign out their child/children on the electronic daily attendance register each session.
What should I do when I pick my children up?
When you collect your child/ren you need to electronically sign them out with the use of a personal PIN.
Children need to be collected by a responsible adult that is documented as a collection person on your enrolment form and is 18yrs and over. Children will not be allowed to leave with anyone that is not noted on the enrolment form.
What if I am late picking up my child?
Children must be collected by 6pm each day or a late fee will be charged as per our policies and procedures, contact the centre for more details.
Parents should phone the centre if unavoidably detained to specify what alternate arrangements should be made otherwise the nominated emergency contact will be phoned.
If no arrangements can be made, the Department of Community Services will be contacted to discuss the child’s care for the evening.
GeneralIs KidsConnect Australia OSHC an Approved Service?
Yes we are an approved service, this means you are eligible to claim the Child Care Subsidy (CCS) payments under the Family Assistance Law.
Where do we find the KCA centres Policies?
All KidsConnect Australia Centre Policies & Procedures are available to view at the centre.
Do all KidsConnect Australia Staff hold qualifications?
KidsConnect Australia team members are qualified as per the National Quality Framework, Legislated Regulations and have demonstrated experience in working at OSHC services.
All team members employed by KidsConnect Australia must provide the appropriate security checks before they are accepted. On employment, all team members must provide a copy of a valid Working with Children Check (WWCC), which we verify through the NSW Office of the Children’s Guardian.
What should I do if I have concerns or feedback?
The Centre believes that parents have an important role in the running of the centre and value parent’s comments. The Centre aims to ensure that parents feel free to communicate any concerns they have in relation to the centre, staff, management, programs or policies without fearing negative consequences, and that they are made fully aware of the procedures to do this. Our priority is to do everything possible to improve the quality of our service.
What about sun safety?
KidsConnect Australia OSHC follow both the Cancer Council Guidelines/Policy and our own OSHC policy, where we believe in educating children about sun safety. We follow the daily UV ratings, hats are encouraged and KCA follow the school guidelines of “No Hat, No Play”. Children are assisted in applying sunscreen regularly and if your child has reactions to particular sunscreens you are welcome to provide your own.
For information about fees and claiming the child care subsidy (CCS) visit our fees & subsidies page.